Louella Gown Black

🎁 5DOC Shipping & Returns

• Day 5 (current promo - 40% Off Sale): Final Sale - no returns, exchanges, credits, or refunds.

If you purchased 5DOC promo on :

• Days 1–4: Store credit only - no refunds or exchanges.
  

Order Processing: 3–4 business days due to high order volume.

• Express Shipping: 2–4 business days from the date your order is shipped, not the date of purchase.

Shipping

FREE Express Shipping

• AUS orders over $229 AUD (AusPost)
• International orders over $749 AUD (DHL Express)

International duties & taxes may not be included for all countries at checkout.

Returns (Full-Price Items Only, Excludes 5DOC)

• Full-price items: Refund, exchange, or credit note (if all return criterias are met).
  
• Full-price items paid with Afterpay/ZipPay: Exchange or credit note only
  
• Sale items, jewellery, intimates, swimwear: Final sale, not returnable
  
• Pre-orders: Store credit only

Return for store credit must be lodged through our Returns Portal within 7 days of receipt (domestic) or 14 days (international).

Read full T&C'sHERE