🎁 5DOC Shipping & Returns
- Day 5 (current promo - 40% Off Sale): Final Sale - no returns, exchanges, credits, or refunds.
If you purchased 5DOC promo on :
- Days 1–4: Store credit only - no refunds or exchanges.
Order Processing: 3–4 business days due to high order volume.
- Express Shipping: 2–4 business days from the date your order is shipped, not the date of purchase.
Shipping
FREE Express Shipping
- AUS orders over $229 AUD (AusPost)
- International orders over $749 AUD (DHL Express)
International duties & taxes may not be included for all countries at checkout.
Returns (Full-Price Items Only, Excludes 5DOC)
- Full-price items: Refund, exchange, or credit note (if all return criterias are met).
- Full-price items paid with Afterpay/ZipPay: Exchange or credit note only
- Sale items, jewellery, intimates, swimwear: Final sale, not returnable
- Pre-orders: Store credit only
Return for store credit must be lodged through our Returns Portal within 7 days of receipt (domestic) or 14 days (international).
Read full T&C'sHERE
